Have some questions?
How does the 14-day free trial work?
All accounts come with a 14-day free trial. For paying accounts, if you choose to cancel your account with 14 days, you will not be charged anything. If you choose to cancel beyond the 14 days, you will not be billed again but will not receive any refunds for charges already incurred.
Do I get a 14-day free trial if I upgrade?
Anytime you upgrade from a free account to a paying one, it ends your free trial. This 14-day trial only applies if you signup for a paying plan now.
How do you calculate monthly payment?
In "Planiro" the amount of payment depends on the number of active users in your organization. The more active users in your organization, the higher payment you'll have.
Do you count users in archived projects?
No, none of the users in archived projects only will be calculated for the monthly payment.
Do I have to sign a long term contract?
No. Planiro is a monthly service and there are no long term contracts or commitments required. You simply pay month-to-month.
What types of payment will you accept?
We will be accepting credit card issued by MasterCard & Visa. At this time, we will not be accepting payments via invoices, Paypal, or over the phone.